NoticesPosted2026-09-12
Holiday Customer Service and Warehouse Duty Schedule
Holiday warehouse pickup and customer service response schedule.
Customer Support Response
Customer support remains available during holidays for messages and inquiries, though response times may be slightly longer. For urgent matters, please include your tracking number or item details in the chat.
Warehouse Pickup
Warehouse receiving is scheduled based on duty shifts. Please confirm specific receiveable dates with your consultant. Check-in registration and weighing results will be entered and synced to you once operations resume.
The schedule and arrangements outlined herein are subject to actual execution for the specific batch. Please confirm details with your consultant.
Related News
- Fall Shipment Schedule InstructionsLate October batch shipment schedule: recipient cutoff times and warehouse arrival requirements.2026-10-21
- Updated Restricted Items Notice: Batteries and CosmeticsUpdated carrier requirements for battery-powered devices and cosmetics/personal care products. Please verify before shipment.2026-09-22
